Getting Started
Setting Your Language
Choose the language used by your Helpdesk interface.
Setting Your Language
The Helpdesk can present supported interface content according to your language configuration.
Selecting a language
Open your profile preferences and choose an available language.
The languages shown depend on the languages enabled for your Helpdesk environment.
What language settings affect
A language preference may affect:
- interface labels;
- menus;
- system messages;
- date or number presentation;
- supported localized content.
Changing your interface language does not automatically translate customer messages or article content that has not been translated.
If a translation is unavailable
When localized content is not available, the Helpdesk may use the configured default language according to the relevant feature's language rules.