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HHelp Center

Getting Started

Setting Your Language

Choose the language used by your Helpdesk interface.

Setting Your Language

The Helpdesk can present supported interface content according to your language configuration.

Selecting a language

Open your profile preferences and choose an available language.

The languages shown depend on the languages enabled for your Helpdesk environment.

What language settings affect

A language preference may affect:

  • interface labels;
  • menus;
  • system messages;
  • date or number presentation;
  • supported localized content.

Changing your interface language does not automatically translate customer messages or article content that has not been translated.

If a translation is unavailable

When localized content is not available, the Helpdesk may use the configured default language according to the relevant feature's language rules.

Getting StartedLanguage